Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. Backed by Insight.
About the role
Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Refine the current ad hoc, Word-doc order form process with clearer intake, ownership, and decision paths, so order forms are created quickly, consistently, and correctly
- Close deal desk requests within SLA — turning unmanaged ad hoc requests into a function reps trust to move fast
- Assist reps in drafting and negotiating business terms for negotiated order form or customer-paper deals, protecting Bamboo Health's must-haves while keeping deals on schedule
- Build the guardrails AI drafts and routes inside of — the clause library, approval thresholds, and templates that let routine work run itself — and review non-standard AI-drafted output before it goes out
- Take full ownership of the deal desk function — intake, templates, approvals, and escalation paths — so it runs as a system rather than a person
- Partner with Legal, Finance, and Sales to resolve exceptions and escalations, becoming the person both sides trust to make the call
More about this role
Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments!
As Deal Desk Director, you'll own how every order form and commercial term at Bamboo Health gets structured — from self-serve templates reps complete on their own to customer-paper deals. You'll implement AI tooling that drafts and routes routine work, while owning the calls it can't make — risk, negotiation, and process design that keep deals moving without creating exposure.
This is a builder's role: you'll move the deal desk from a person-dependent process to a scalable operating model with clear intake, templates, approval paths, and reporting. The...
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