Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. Backed by Insight.
About the role
Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes.
What they're looking for
- Close out the team's remaining hiring decisions, including the final Network Engagement Lead seat and any contractor-to-FTE conversions, then get the full team ramped against one weekly operating cadence you run
- Re-launch the hub-and-spoke adoption motion in priority states, owning spoke-side provider engagement and referral volume outright while partnering with account management on the hub relationships
- Direct what the onboarding and adoption playbooks say and what gets tracked and let AI draft the documentation and maintain the system, your job is the design decision, not the build
- Close execution gaps against account management's plans before they become an escalation and resolve priority or timeline disagreements directly with account management instead of routing them up
- Diagnose what's blocking a stalled provider relationship or account, and decide the fix, using AI-surfaced activity patterns to know where to look, not to make the call for you
- Represent network engagement directly with state agency partners and internal leadership, verifying and sharpening AI-drafted first-pass status reporting rather than treating it as finished
More about this role
Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments!
Summary
Bamboo Health's state behavioral health networks succeed or fail on adoption: states buy OpenBeds® and Crisis, but the network only works if end users actually use it. The Director, Behavioral Health Network Engagement owns that outcome, leading a team of Network Engagement Leads that runs a documented, repeatable adoption motion instead of working from ambiguous direction, and turning account management's state-level priorities into specific execution at the network level. This is a judgment-first role: AI supports the team's operating...
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