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Digital Customer Education Specialist, Premium & Paid Programs

BambooHR LLC · Utah | Hybrid · Hybrid

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About BambooHR LLC

BambooHR is online HR software for small and medium-sized businesses that have outgrown using spreadsheets to manage their employee information. BambooHR is a Software-as-a-Service (SaaS) company that provides small and medium-sized businesses with... Backed by 8VC.

About the role

Digital Customer Education Specialist, Premium & Paid Programs independently designs and delivers premium and paid HR education experiences — including certification programs, cohorts, workshops, learning labs, LMS courses, and short-form digital education. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Strong facilitation and co-facilitation skills and communication skills with the ability to adapt during live customer sessions
  • Solid instructional design and adult learning foundations, ability to simplify complex workflows and product concepts and to turn SME knowledge and research into practical learning
  • Working knowledge of HR practice areas such as compliance and performance management, with the ability to build depth quickly by leaning on subject-matter experts
  • Strong collaboration and project execution skills across multiple stakeholders, ability to manage multiple priorities and deadlines, including work with Marketing, GTM, and Customer Success partners
More about this role

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Digital Customer Education Specialist, Premium & Paid Programs independently designs and delivers premium and paid HR education experiences — including certification programs, cohorts, workshops, learning labs, LMS courses, and short-form digital education. This role builds depth across HR practice areas such as compliance, performance management, and AI fluency and AI workforce strategy, partnering with subject-matter experts to translate expert knowledge and research into clear, actionable learning that helps customers adopt BambooHR and become more self-sufficient. The Digital Customer Education...

Read the full posting on BambooHR LLC's site ↗

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