End-to-end digital banking for community banks and credit unions: mobile banking, account opening, loan apps, and statements—plus 150+ integrations. Backed by Bessemer and Y Combinator.
About the role
We are looking for a Senior HR Manager who genuinely loves the craft of HR — the day-to-day work of making sure people are set up to succeed, policies are followed, and the organization runs smoothly. This is a hands-on, execution-focused role , not a strategic advisory one.
What they're looking for
- 5–8 years of HR experience in a hands-on generalist or HR manager role — at a startup, scaleup, or similarly lean environment where you owned multiple functions simultaneously
- Genuinely hands-on by nature — you find satisfaction in doing the work well, not in delegating it. You don't need a team under you to feel effective
- Strong working knowledge of Canada and US employment law basics across a distributed workforce
- Proven experience with performance management — you have had the difficult conversations, written the PIPs, and supported managers through terminations
- Tech-savvy and systems-oriented — you pick up new HR tools quickly, build Rippling automations without being asked, and maintain clean data without being reminded
- Experience with onboarding and offboarding at scale — you have built the checklists, run the process, and closed the gaps
More about this role
Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.
We are looking for a Senior HR Manager who genuinely loves the craft of HR — the day-to-day work of making sure people are set up to succeed, policies are followed, and the organization runs smoothly. This is a hands-on, execution-focused role , not a strategic advisory one.
You will be the primary HR operator at Bankjoy — owning onboarding, offboarding, employee relations, performance management, benefits, compliance, and HR systems end to end. You take pride in the details, you follow through, and you find satisfaction in building processes that actually work in practice. You are equally comfortable having a difficult conversation with a manager about a performance issue and helping a new...
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