Banyan acquires leading software businesses and helps them grow through operating expertise, applied AI, capital, and a permanent ownership model. Backed by Norwest.
About the role
ZAP is at an inflection point. The company has built a durable market position on the strength of deep client relationships and customization, but that model now needs to evolve into a modern, scalable SaaS platform capable of doubling the customer base without doubling the codebase. The engineering organization has operated without a formal leadership layer for years, and there is no formal product management function.
What they're looking for
- Led a technology and product transformation in tandem, with specific delivery and adoption outcomes, and brought the team through the change rather than around it
- Owned product direction as the synthesis of customer signals, usage data, and market insights, and can point to a roadmap they moved from customer-reactive to market-facing
- Owned a SaaS platform's security posture and compliance requirements (SOC 2, industry-specific standards) personally, not through a delegated security team
- Designed or redesigned a data architecture that serves analytics, BI, and AI as a unified asset
- Built and scaled an engineering team, including hiring, developing engineers into leaders, and managing performance directly. Addressed underperformance directly, not through HR
- Made architecture and product investment decisions with direct commercial rationale tied to retention, revenue, or competitive moat, and can make an investment case a CFO would accept
More about this role
Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world.
ZAP Solutions is the market leader in admissions and enrollment management software for medical, health professions, graduate, and undergraduate programs. Our flagship AMP platform, along with our CRM, SAMS, and Schedule Today modules, is trusted by more than 175 higher education programs across the US, Canada, and Australia to run applicant recruitment, review, interview scheduling, and matriculation. Founded in 1997 and headquartered in Pittsburgh, ZAP was acquired by Banyan Software...
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