Startups · AI

Customer Success Manager

Basis · New York Office · On-site

← All jobs
About Basis

Basis builds AI agents that do real accounting work end-to-end. Top accounting firms use Basis across CAS, Tax, and Audit to turn their doers into reviewers and expand revenue capacity. Backed by Accel and Khosla.

About the role

3-5 years of experience owning enterprise customer relationships in a CS or account management role Direct ownership of a renewal and expansion number against a portfolio of six- and seven-figure enterprise accounts

What they're looking for

  • Background at a vertical SaaS or professional services platform
  • Experience selling into or supporting accounting, audit, or finance firms
  • Experience deploying AI products into regulated industries
More about this role

Basis builds real agents that do real work in the real economy. Our agents operate for hours at a time, performing end-to-end work for some of the largest accounting firms in the world.

We recently raised $100M at >$1B valuation and are racing to deploy the most advanced applied ML at production scale.

Our investors include: Khosla Ventures (Keith Rabois & Vinod Khosla), Accel (Miles Clements), Google Ventures, Nat Friedman & Daniel Gross, Adam D'Angelo, Jeff Dean, Jack Altman, Noam Brown, Kyle Vogt, Amjad Masad, Clem Delangue and many other operators/technical leaders.

"Basis is on the frontier of building production-grade, long-horizon agents. They've pushed the limits of what we thought our models could do on real-world, economically valuable, complex accounting tasks. They've been a great collaborator in helping us shape what the future of agents looks like." — Prashant Mital, Applied AI Lead, OpenAI

About the role

Basis is deployed with the top accounting firms in the country. As our customer base grows, so does the long-term opportunity we hold with each firm – expanding across practices, deepening adoption, and growing into a mission-critical platform. We're building a...

Read the full posting on Basis's site ↗

Deployed Intelligence

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.