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ServiceNow Implementation and Admin

BCM One · Remote (US) · Remote

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About BCM One

BCM One provides a single source for truly integrated technology solutions that help advance a company's business objectives. Backed by Thompson Street Capital Partners.

About the role

BCM One is seeking an experienced ServiceNow Administrator to help lead the implementation and launch of our new enterprise-wide ServiceNow platform. In this highly visible role, you'll help unify multiple ticketing systems into a scalable solution that simplifies work for our technicians and delivers a more seamless experience for our partners and customers. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 4+ years of ServiceNow administration experience
  • Experience supporting or leading a ServiceNow implementation
  • Strong understanding of business process design and workflow optimization
  • Ability to gather requirements and translate them into effective solutions
  • Proven experience working across technical and business teams
  • Strong communication, organization, and project management skills
More about this role

BCM One is seeking an experienced ServiceNow Administrator to help lead the implementation and launch of our new enterprise-wide ServiceNow platform. In this highly visible role, you'll help unify multiple ticketing systems into a scalable solution that simplifies work for our technicians and delivers a more seamless experience for our partners and customers.

This is not a coding-focused role. We're looking for a customer-experience driven ServiceNow expert who can translate business needs into effective processes, workflows, and system requirements. You'll serve as a key partner to internal stakeholders, leadership, and our implementation team, ensuring solutions are aligned, scalable, and successful across the organization.

Preference will be given to candidates that can be hybrid out of our Blue Bell, PA office. Remote candidates will also be considered. Candidates must reside in and be authorized to work in the United States. This role is not eligible for relocation assistance or visa sponsorship.

Hours: Eastern business hours with flexibility for international teams.

Travel: If based in the greater Philadelphia area, travel will be less than 5% annually. If remote, travel...

Read the full posting on BCM One's site ↗

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