Bestow is the leading end-to-end life insurance SaaS company partnering with top carriers to modernize and transform the way they do business. Backed by NEA.
About the role
The Customer Success Manager owns the relationship, health, and growth of Bestow's enterprise carrier customers. You are the customer's primary point of contact at Bestow, and the person internal teams look to for a clear read on what the customer needs and why it matters. You will run your accounts end to end: performance, escalations, roadmap alignment, and the executive relationships that keep the business moving.
What they're looking for
- 4 or more years in customer success or account management, ideally at a SaaS or technology company serving enterprise customers
- You have owned enterprise customer relationships directly, including executive stakeholders, and can point to accounts you grew or turned around
- Energized by complex problems and comfortable being the person accountable for the answer
- Fluent working cross-functionally with Product, Engineering, Compliance, and Sales, and effective without formal authority
- Skilled at building and delivering polished, client-facing presentations for executive audiences
- Strong analytical instincts. You work with data directly and use it to make a case, not just to report
More about this role
Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that.
Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation.
Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise.
Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us.
Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities.
The Bestow Revenue team is transforming life insurance by giving carriers the technology platform to modernize their products and distribution. Our end-to-end enterprise SaaS platform...
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