Bestow is the leading end-to-end life insurance SaaS company partnering with top carriers to modernize and transform the way they do business. Backed by NEA.
About the role
Define and execute a multi-year IT strategy aligned to company growth objectives, with a focus on scalability, security, and operational excellence. Own the strategy, administration, and optimization of enterprise business systems including CRM (Salesforce), telephony and contact center platforms, productivity suites, and other business-critical SaaS applications.
What they're looking for
- 12+ years of progressive IT leadership experience, with at least 2 years in a VP-level or equivalent executive role at a SaaS or technology company
- Deep hands-on experience with cloud infrastructure (AWS or GCP), enterprise security frameworks, and modern ITSM practices in a cloud-native, predominantly remote, Mac-endpoint environment
- Experience owning enterprise business systems (CRM, telephony, ERP) and partnering with business stakeholders on system strategy and optimization
- Hands-on, daily experience with AI tools (e.g., Claude, ChatGPT, Copilot) and a strong point of view on how AI should transform IT operations
- Experience architecting or operating a data layer (ITSM, data lake, or analytics infrastructure) and a clear point of view on how ITSM, iPaaS, and data infrastructure work together as the core enablers of IT operations
- Demonstrated ability to build, lead, and inspire cross-functional technology teams with strong executive presence and the ability to communicate complex technical concepts clearly to non-technical stakeholders
More about this role
Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that.
Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation.
Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise.
Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us.
Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities.
We are at an exciting inflection point. As we scale our platform and deepen our footprint across the enterprise, technology is no longer just a support function; t's a core driver of...
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