Betterment can help grow your money by making saving and investing easy. Invest in a tailored portfolio, set buckets for your goals, and earn rewards. Backed by Bessemer and Menlo.
About the role
Betterment’s Risk Operations team plays a critical role in protecting our platform and customers from fraud and financial crime. As a Senior Fraud Analyst, you will be the analytical owner of our customer risk rating, KYC, and fraud monitoring models. You will use data to shape how we detect, prevent, and respond to emerging fraud trends. You will partner closely with Data, Compliance, and Product to design controls, build monitoring, and regularly advise leadership on model performance, threats, and residual risk.
What they're looking for
- To identify friction points, customer abandonment, and true cost of fraud prevention
- Reduced account locks, allow faster money movements, and lower ID request rates while not increasing fraud
- Increase customer greenlight passes and ensure manual reviews provide strong controls
- Data-Driven & Technical: Advanced SQL is required. Comfortable framing analytical questions, designing experiments, and interpreting model/rule performance
- Familiarity with Fraud ecosystem (solutions, capabilities, challenges)
- Collaborative & Practical: Enjoys cross-functional problem-solving (Ops, Data, Eng, Compliance, Product). Balances fraud loss, CX, and efficiency. Stays current on emerging fraud trends and brings new ideas
More about this role
Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease. We’re headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays).
Betterment’s Risk Operations team plays a critical role in protecting our platform and customers from fraud and financial crime. As a Senior Fraud Analyst, you will be the analytical owner of our customer risk rating, KYC, and fraud monitoring models. You will use data to shape how we detect, prevent, and respond to emerging fraud trends.
You will partner closely with Data, Compliance, and Product to design controls, build monitoring, and regularly advise leadership on model performance, threats, and residual risk.
This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on...
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