Backed by Insight.
About the role
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
What they're looking for
- Contributes to the attainment of the annual renewal bookings quota and company migration target quota
- Serves as the point of contact on all items relating to perpetual customer accounts in a given customer segment in either renewal or migration motion
- Participates with add-on and upsell opportunities related to renewals/migrations
- Exhibits competencies in reporting, including building and interpreting data related to TAR, ACV attained, Point of Renewal Add-ons, and Closed/Lost opportunities
- Confident in customer negotiation and problem-solving, proposing effective and creative resolutions
- Understands and communicates product use-cases, especially relating to SaaS upgrade motions and value proposition
More about this role
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.
Our culture of flexibility, trust, and continual learning means you will be recognized for your growth and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
The Role
The Customer Retention Executive (CRE1) is a member of the global Customer Retention & Growth Team within the Go to Market organization of BeyondTrust. The CRE1 works to secure and expand the recurring revenue business of the BeyondTrust customer base through driving both renewals and identifying/assisting with expansion opportunities. The CRE1 is responsible for managing a high volume of customer accounts and thrives in a fast-paced, customer-centric environment. This individual is self-motivated, proactive, and eager to partake in opportunities to expand his/her knowledge base of renewals and customer success in driving future growth.
What You’ll Do
- Contributes to the attainment of the annual renewal bookings quota and company migration target quota
- Serves as...
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