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Customer Service Manager

BibliU · Henderson, Nevada · On-site

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About BibliU

BibliU provides colleges and universities with a digital content management, automation and analytics platform. BibliU’s solution puts digital textbooks, courseware and monographs at the fingertips of all students. Backed by Oxford Science Enterprises.

About the role

Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises).

What they're looking for

  • Experience working in a retail or cashier role
  • Friendly, reliable and customer focused
  • Comfortable handling transactions and basic stockroom tasks
  • Strong attention to detail in cash handling and record-keeping
  • High school diploma or equivalent
More about this role

Position Title: Customer Service Manager

Contract type: Full-time, Permanent

Working hours: 25 - 35 hours per week

Pay Rate: $14.00 per hour

About BibliU

BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.

The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.

We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn.

Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in...

Read the full posting on BibliU's site ↗

CSN-2002

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