Startups

Sales Support - Key Holder

BibliU · Smithfield, North Carolina · On-site

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About BibliU

BibliU provides colleges and universities with a digital content management, automation and analytics platform. BibliU’s solution puts digital textbooks, courseware and monographs at the fingertips of all students. Backed by Oxford Science Enterprises.

About the role

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support.

What they're looking for

  • Engage customers on the sales floor with information, support, and a positive attitude
  • Maintain clean, organized, and well-merchandised store displays
  • Support customers in person, via phone and email
  • Manage and fulfil customer orders
  • Open and close the store in accordance with company policies and loss prevention procedures
  • Safeguard store keys, alarm codes, and cash handling responsibilities
More about this role

Position Title: Sales Support

Contract Type: Part-Time, Permanent

Working hours: 25 hours per week or less

Pay Rate: $14.50 per hour

About BibliU

BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.

The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.

We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn.

Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual...

Read the full posting on BibliU's site ↗

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