Backed by General Catalyst.
About the role
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 1.5+ years of experience managing the technical aspects of an enterprise or mid-market portfolio, or direct client consulting within a fast-paced SaaS or eCommerce environment
- Ability to read and interpret JavaScript, HTML, and CSS, comfort with API logic (REST and GraphQL) and integration architecture — coding logic comprehension is essential, hands-on development is not
- Hands-on experience troubleshooting APIs, GraphQL queries, and middleware integrations in a client-facing context
- Strong understanding of eCommerce website optimization and technical best practices
- Familiarity with foundational eCommerce marketing channels (SEO, email, paid search) and how they interact with platform configuration
- A customer-focused internal advocate, driven to support client growth throughout the customer lifecycle
More about this role
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.
We are looking for an Associate Technical Account Manager based in Austin, Texas. In this role, you will operate as a key technical point of contact for your customers and advise some of the most exciting and fastest-growing merchants in eCommerce. By...
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