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Manager, Marketplace Implementation

BigCommerce · Austin, TX · On-site

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About BigCommerce

Backed by General Catalyst.

About the role

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 5+ years of experience in marketplace implementation, marketplace feed management, eCommerce operations, account management, or a related discipline
  • 3+ years of direct people leadership, team leadership, or demonstrated experience coaching and developing employees
  • Experience managing enterprise client onboarding, implementations, and escalations
  • Hands-on experience with major U.S. eCommerce marketplaces and their onboarding, catalog, product feed, and integration requirements
  • Strong understanding of product data feeds, marketplace integrations, and eCommerce operations
  • Experience managing team capacity, client deadlines, SLAs, and multiple concurrent implementations
More about this role

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

The Manager of Marketplace Implementation plays a key role within our Marketplace Services organization. This individual is responsible for leading the Marketplace Implementation team and overseeing the successful onboarding and launch of enterprise clients...

Read the full posting on BigCommerce's site ↗

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