BigID delivers enterprise data security, DSPM, and AI governance to discover, classify, and protect sensitive data across cloud, on-prem, and AI systems. Trusted by Fortune 500. Backed by Bessemer.
About the role
BigID's Services team is central to how our customers succeed — we own the setup, integration, and deployment of BigID's discovery tools for customers and implementation partners. As a Services Delivery Engineer, you'll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last.
What they're looking for
- Partner directly with client stakeholders to understand technical requirements and align them to business objectives
- Plan and lead implementation engagements — deploying solution components and configuring the product to meet each client's specific environment
- Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration of BigID solutions
- Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders
- Identify root causes of deployment issues and drive them to resolution
- Work closely with Engineering and Product Management to document field issues, enhancement requests, and opportunities to improve the implementation process
More about this role
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
- BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
- BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
- Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
- CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
- DUNS 100 Best Tech Companies to Work for
- Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
- 2024 Inc. 5000 list for the 4th consecutive year!
- Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity
At BigID, our team is the foundation of our success....
Browse similar: Startup jobs · Remote jobs