Backed by Battery, Insight and Sequoia.
About the role
As a Senior Software Engineer on AI Platform, you will design, build, and ship the platform capabilities that power AI across BigPanda's products. You will own meaningful features end to end: understand the customer problem, shape the solution, make technical decisions, build the system, validate it hands-on, launch it, respond to issues, and iterate quickly. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Strong software engineering fundamentals across backend, full-stack, distributed systems, data pipelines, APIs, or product engineering
- Hands-on experience building AI-enabled product capabilities with LLMs, RAG, vector databases, embeddings, agents, workflow automation, knowledge systems, or related technologies
- Extreme ownership: you care about outcomes, customer impact, reliability, and follow-through, not just completing assigned tickets
- High velocity: you are motivated to ship, learn, and iterate quickly while maintaining sound engineering judgment
- Customer curiosity: you want direct exposure to users and are comfortable using customer feedback to shape priorities
- Product judgment: you can distinguish between what is technically interesting and what creates meaningful customer value
More about this role
Remote based role. Open to candidates in the USA across Mountain, Central, and Eastern time zones.
AI Platform is building the foundation for BigPanda's generative AI products for IT Operations: unified data connectors (UDC), secure ingestion and indexing of enterprise data, unified identity and access, and the shared agentic infrastructure behind AI-powered incident response, prevention, automation, knowledge retrieval, and operational intelligence. We are expanding what enterprise IT teams can do with AI, not just making existing workflows slightly faster.
This is an early-stage platform environment inside an established enterprise company. We move quickly, work directly with customers, make pragmatic tradeoffs, and prioritize shipping differentiated customer value over the perfect process. Engineers on this team are expected to operate with extreme ownership, high urgency, and a strong bias for action.
The ideal candidate is a strong product-minded software engineer with hands-on AI experience, but less traditional paths are welcome. We care most about agency, judgment, output, speed, customer empathy, technical depth, and the ability to turn ambiguity into a valuable product...
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