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Customer Success Architect

BillingPlatform · Englewood, Colorado · On-site

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About BillingPlatform

BillingPlatform enables enterprises to grow their subscription management and recurring revenue business with automated billing software.

About the role

Customer Success organization, serving as a trusted technical and strategic advisor to BillingPlatform’s customers . This role partners closely with Customer Success Managers to help customers maximize the value of the BillingPlatform platform, optimize platform utilization , overcome technical challenges and achieve measurable business outcomes. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Experience in client-facing implementation or technology consulting roles, preferably focused on
  • Advanced knowledge of subscription billing models and revenue recognition principles, including ASC 606 / IFRS 15
  • Experience with NetSuite, Salesforce, Oracle or similar enterprise platforms
  • Understanding of CPQ (Configure, Price, Quote) processes and systems
  • 4+ years of experience in a Customer Success Architect, Technical Account Manager, Solution Architect or similar customer-facing technical role within enterprise billing or revenue software or SaaS
  • Demonstrated experience building and maintaining strategic customer relationships with a strong technical focus
More about this role

BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process.

Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte’s Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc. 5000 list for five years running.

Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner® Magic Quadrant™ for Recurring Billing Applications and being recognized as the Leader in Forrester Research’s The Forrester Wave™: SaaS Recurring Billing Solutions. To learn more about us, visit billingplatform.com.

The Customer Success Architect is a subject matter expert in our

Customer Success organization, serving as a trusted technical and strategic advisor to BillingPlatform’s customers . This role partners closely with Customer Success Managers to help...

Read the full posting on BillingPlatform's site ↗

Customer Success

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