Bilt is the membership program for where you live, transforming housing payments into valuable rewards while connecting members with exclusive benefits in their neighborhood. Backed by General Catalyst.
About the role
What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants. We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens.
What they're looking for
- 2+ years of experience working in a product role
- Deeply obsessive about user experience and product quality
- Naturally detail-oriented with strong product intuition
- Comfortable advocating for the customer and pushing for clarity
- Curious, analytical, and motivated by making things better every day
- Experience in product operations, product analytics, QA, consulting, or similar roles
More about this role
What is Bilt?
Bilt is the membership for where you live.
What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants.
Travel, dining, fitness, everyday spend. We are building systems across payments, credit, loyalty, and commerce all at once.
We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens.
This role comes with real ownership and high expectations. If you prefer clearly defined lanes and structure, this will feel uncomfortable. If you want to build quickly, have a real say in what gets built, and work on products used by millions, you will likely do your best work here.
What’s the role?
As a Product Specialist here at Bilt, you will be the dedicated customer advocate for everything we build. This role exists to ensure our products are not only thoughtfully designed and launched, but are continuously maintained and improved through constant feedback loops between our internal teams and end users.
This role sits at the intersection of product operations, product analysis, and quality assurance. The Product Specialist partners...
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