Bilt is the membership program for where you live, transforming housing payments into valuable rewards while connecting members with exclusive benefits in their neighborhood. Backed by General Catalyst.
About the role
What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants. We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens.
What they're looking for
- 5+ years in a technical account management, solutions engineering, implementation, or partner engineering role
- Strong understanding of RESTful APIs, webhooks, and how to read/write API specifications
- Working knowledge of SQL and Postman to independently investigate and validate issues
- Experience in payments (processing, card networks, or payment operations) — strongly preferred
- Familiarity with loyalty/rewards programs and POS/retail hardware — a plus
- Track record of owning technical relationships with external partners, including scoping, launch, and post-launch support
More about this role
What is Bilt?
Bilt is the membership for where you live.
What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants.
Travel, dining, fitness, everyday spend. We are building systems across payments, credit, loyalty, and commerce all at once.
We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens.
This role comes with real ownership and high expectations. If you prefer clearly defined lanes and structure, this will feel uncomfortable. If you want to build quickly, have a real say in what gets built, and work on products used by millions, you will likely do your best work here.
What’s the role?
As a Technical Account Manager, you'll own the technical relationship for a portfolio of our enterprise and retail partners, making sure the product we build actually fits how they operate — both for their initial launch and for everything we build after. You'll be the connective tissue between what partners need and what our product and engineering teams ship, translating real-world partner requirements into roadmap input while also owning the...
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