Backed by ICONIQ.
About the role
We are seeking an experienced Lead Business Systems Analyst to lead the optimization of our business processes across Marketing, Salesforce CRM, Zuora CPQ, Customer Support, and Salesforce Communities. The ideal candidate will be skilled in managing the complexities of cross-functional impacts across these teams, serving as the key liaison between business stakeholders and IT to drive strategic solutions that transform our core business processes. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives
- A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity
More about this role
We are seeking an experienced Lead Business Systems Analyst to lead the optimization of our business processes across Marketing, Salesforce CRM, Zuora CPQ, Customer Support, and Salesforce Communities. The ideal candidate will be skilled in managing the complexities of cross-functional impacts across these teams, serving as the key liaison between business stakeholders and IT to drive strategic solutions that transform our core business processes. The role also owns AI intake and enablement from a business perspective, and is hands-on in building and maintaining AI agents using Gemini Enterprise and Claude that give business teams no-code, low-code, and "vibe coding" ways to automate their own workflows.
- Drive optimization of business processes spanning internal systems to improve efficiency, scalability, and user experience across business stakeholders
- Serve as the primary business systems analyst and subject matter expert for Salesforce CRM, Zuora CPQ, Salesforce Service Cloud, Marketo, Planhat, and Salesforce Communities thoroughly understanding and effectively translating business requirements into actionable IT strategies and solutions.
- Collaborate with cross-functional...
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