Backed by Y Combinator.
About the role
As a Solutions Engineer at Bland, you’ll own the technical side of the sales process from discovery through Proof of Value. You’ll help customers understand where Bland can create ROI, how the platform fits into their existing systems, and what a successful deployment could look like.
What they're looking for
- Lead technical discovery with prospective customers to understand call center workflows, existing systems, integration requirements, operational pain, and AI readiness
- Identify where Bland can deliver the clearest ROI and where the platform is best positioned to win
- Qualify technical fit early so the team invests time in the right opportunities
- Surface Bland’s technical differentiators naturally in discovery, especially around reliability, latency, security, governance, and customization
- Work closely with AEs to define the technical win strategy for each opportunity
- You do not need to be an LLM or voice AI expert today, but you should be highly curious, technically sharp, and excited to ramp quickly in one of the fastest-moving categories in AI
More about this role
Title: Enterprise Solutions Engineer
Experience Level: Individual Contributor
Function: Pre-Sales | Solutions Engineering
Core Product: Bland AI – Enterprise Voice AI Agent Platform
Business Model: Platform fee (tiered) + consumption-based per-minute pricing
Total Funding: $100M+ raised; most recent $50M Series C led by Dell Technologies Capital
Bland AI is the enterprise voice AI platform built for organizations with high-volume, complex customer conversations. Founded by Sobhan Nejad and Isaiah Granet in San Francisco, Bland built its own voice models and infrastructure from the ground up to solve the latency, reliability, and control challenges that have historically limited enterprise adoption of voice AI. Today, Bland powers more than 3.5 million calls per week across regulated industries and has raised over $100M to accelerate its mission of building the most secure enterprise platform for high-stakes customer interactions.
Today, Bland's platform fully resolves up to 65% of inbound calls autonomously—handling not just FAQs, but multi-step workflows, authentication, business-rule-based routing, and live data lookups. For large contact center operators, every additional...
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