Blaxel is the infrastructure foundation for autonomous agents: isolated microVMs that boot in milliseconds and resume in ~25ms, persistent shared memory, and programmable networking. Backed by Y Combinator.
About the role
Working side by side with our customers and interacting closely with Blaxel’s Product & Engineering teams, you’ll own the technical path from customer issues to successful deployment. Lead end-to-end technical discovery & implementation for strategic customer deployments.
What they're looking for
- Customer-obsessed builder: You enjoy working directly with users and shipping solutions that solve real problems while ensuring retained success for the Blaxel product
- Strong engineer: You can write production code, navigate unfamiliar codebases quickly, and make pragmatic technical tradeoffs
- Systems generalist: You are comfortable moving between APIs, cloud infrastructure, containers, networking, observability, and application logic
- Fast in ambiguity: You can turn incomplete context into a concrete plan, then iterate as you learn
- Excellent communicator: You can explain tradeoffs clearly, align stakeholders, and keep momentum during tense debugging sessions
- High ownership: You don't stop at diagnosis. You drive problems through implementation, validation, documentation, and follow-up
More about this role
We're looking for a world-class Forward Deployed Engineer to help strategic customers deploy Blaxel in real production environments.
You will work directly with customer teams, founders, and Blaxel's Product & Engineering teams to turn ambiguous requirements into working systems: integrations, deployment plans, debugging workflows, runbooks, examples, and product fixes.
This is a hands-on engineering role with direct customer ownership. Some days you'll be onsite at customer’s office mapping a customer's architecture and success criteria. Other days you'll be deep in code debugging an agent deployment, agent-LLM networking behavior, or sandbox runtime issues.
The best person for this role can build trust in a room, then earn it again by shipping the solution.
Working side by side with our customers and interacting closely with Blaxel’s Product & Engineering teams, you’ll own the technical path from customer issues to successful deployment.
Lead end-to-end technical discovery & implementation for strategic customer deployments.
Engage directly with customer stakeholders (from engineering teams to executives) to understand their issues, architecture constraints and success...
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