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Customer Support Specialist | Hiring Now | Onsite- Pittsburgh

Blink Health · Pittsburgh, PA · On-site

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About Blink Health

BlinkRx is a web-based platform that allows users to search for their prescribed medications online and conveniently pick them up from any pharmacy. Backed by 8VC.

About the role

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

What they're looking for

  • High school diploma or GED required, Associate’s or Bachelor’s degree is a plus
  • Those with a passion for helping others are welcome (we provide comprehensive training), prior customer service experience in retail, call center, or other customer-facing environments is a plus
  • Strong communication skills (verbal and written)
  • Comfortable using technology and learning new systems quickly
  • Strong problem-solving skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
More about this role

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

As a Patient Support/Customer Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they...

Read the full posting on Blink Health's site ↗

Patient Services

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