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Real Time Analyst (RTA) Manager | Onsite - Pittsburgh

Blink Health · Pittsburgh, PA · On-site

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About Blink Health

BlinkRx is a web-based platform that allows users to search for their prescribed medications online and conveniently pick them up from any pharmacy. Backed by 8VC.

About the role

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

What they're looking for

  • 5+ years of experience in Workforce Management (WFM), with at least 1 year spent in an RTA position, and at least 3 years in a supervisory role
  • Demonstrated experience managing people through the full performance lifecycle — including coaching, formal reviews, and corrective action
  • Proficiency with WFM tools such as Assembled (preferred) or similar platforms
  • Strong analytical skills with proficiency in Excel or Google Sheets, experience with SQL, Python, or data visualization tools (e.g., Tableau) is a plus
  • Excellent written and verbal communication skills, able to translate real-time operational data into clear, timely recommendations for stakeholders at all levels
  • Proven ability to multitask, prioritize, and make sound decisions under pressure in a fast-paced environment
More about this role

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Patient Services Operations team is central in advancing our mission to provide affordable care and deliver exceptional patient experience. We are seeking a...

Read the full posting on Blink Health's site ↗

Patient Services

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