Backed by 500 Global.
About the role
Square is looking for a senior operations leader to own onboarding operations across international markets, initially including Australia and Europe. Reporting to the Head of Global Onboarding Operations, this leader will translate global onboarding strategy into market-specific operating plans, manage regional teams and partners, and improve seller outcomes across diverse geographies and service models. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 12+ years of progressive operations leadership experience, ideally with multi-market, international, or regional operations scope
- Experience managing distributed teams across multiple geographies, channels, or service models
- Ability to balance global standards with local market realities and influence stakeholders across regions
- Experience managing first-party and vendor-supported operations, including performance management and service quality
- Strong analytical and financial acumen, including capacity planning, KPI management, budget inputs, and cost-to-serve analysis
- Ability to operate independently on significant assignments and make sound decisions through ambiguity
More about this role
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant,...
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