About Blockchain
Access crypto trading, DeFi, yield, institutional services and digital asset infrastructure with Blockchain.com. Discover more. Backed by Lightspeed, GV and CRV.
About the role
We are looking for a Senior IT Engineer to join our Operations team based in Dallas.
What they're looking for
- 5+ years of experience in IT support or systems engineering, with a track record of operating independently and thriving under pressure in fast-paced environments
- A high degree of security awareness and current knowledge of best practices
- Ability to prioritize, organize, and execute quickly and efficiently in a dynamic environment with ever-changing and competing demands
- Solid knowledge of TCP/IP, networking, routing, and firewalls, hands-on experience with Meraki or similar enterprise networking platforms
- Superb problem-solving abilities with a calm, methodical approach to complex incidents
- Confident, outgoing, and whatever-it-takes attitude with the ability to work independently and take full ownership of projects
More about this role
Blockchain is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions.
We are looking for a Senior IT Engineer to join our Operations team based in Dallas.
- Provide comprehensive and timely IT support to all employees, including VIP and C-suite executives, delivering white-glove service with professionalism and discretion
- Exercise security best practices and monitor and train employees to do the same
- Maintain and provision employee hardware and software for a global workforce, leveraging Apple Business Manager and MDM platforms to deploy policies, push updates, and apply patch fixes at scale
- Perform onboarding, offboarding, and re-provisioning procedures efficiently and securely
- Support the setup and management of new and existing infrastructure, including office builds and fit-outs from the ground up
- Manage and administer core SaaS platforms at an admin level,...
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