Loomi AI, Bloomreach's agentic platform, understands each customer to personalize their experience in real time — across email, web, mobile, and search. Backed by Lightspeed and NEA.
About the role
As Bloomreach pioneers the future of AI-driven e-commerce, driving safe, efficient, and rapid AI adoption across our entire global enterprise is paramount. We are seeking a Director, AI Enablement to join our Global Information Security and Technology (GIST) leadership team.
What they're looking for
- The Leadership Pedigree: 10+ years of experience in IT, or Infrastructure Engineering, with 5+ years of experience managing and scaling multiple teams (IT, Security, and/or AI/Software Engineering)
- Velocity-First Mindset: A proven track record of driving rapid technology adoption and change management across diverse business units while successfully maintaining rigorous corporate guardrails
- Technical Depth: Deep conceptual and architectural understanding of modern AI systems (LLMs, MLOps, RAG, vector databases) and enterprise IT. You can easily challenge assumptions and guide your direct reports
- Executive Communication: Elite communication skills - the ability to translate highly technical engineering concepts into business-impact narratives and clear, data-driven presentations for C-suite executives
More about this role
Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
As Bloomreach pioneers the future of AI-driven e-commerce,...
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