Loomi AI, Bloomreach's agentic platform, understands each customer to personalize their experience in real time — across email, web, mobile, and search. Backed by Lightspeed and NEA.
About the role
As a Senior Account Manager at Bloomreach, you will drive growth and long-term value across a portfolio of strategic accounts in the Americas market. You’ll be responsible for nurturing executive relationships, identifying expansion opportunities, and ensuring customers achieve measurable business outcomes through our solutions.
What they're looking for
- 5+ years of experience in Account Management, Customer Success, Sales or Consulting, leading enterprise customers. Martech, Ad Tech, Search, Commerce, AI, and/or Digital Experience backgrounds strongly preferred
- Strong understanding of account planning and leveraging an ecosystem, including partners, internal stakeholders, execs, and others to meet objectives
- Highly collaborative leadership profile. Action and outcome oriented
- Outstanding ability to use your written and communication skills to demonstrate SaaS investment value/ROI
- Sales is an important component of this role. Must be a professional enterprise seller with a proven history of hitting and exceeding quota
- Knowledge and use of CRM and forecasting tools is required
More about this role
Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
As a Senior Account Manager at Bloomreach, you will drive growth...
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