Loomi AI, Bloomreach's agentic platform, understands each customer to personalize their experience in real time — across email, web, mobile, and search. Backed by Lightspeed and NEA.
About the role
As our products continue to evolve and our customer base grows, we are seeking an experienced Senior Technical Consultant who can lead the technical implementation of our Bloomreach Marketing and Search platforms ensuring customer success and delivering value from day one. This role combines the jobs of a technical engineering lead and a consultant.
What they're looking for
- Effectively communicate project requirements with a diverse group of roles within our customer's organization
- Consulting customers on data architecture, data mapping best practices and recommendations, and leading technical calls as needed
- Lead the technical integration of our products using web technologies such as Javascript, HTML, CSS, and SQL
- Help identify, troubleshoot, and address technical risks and issues with web service integrations, from web and mobile frontend issues to backend performance optimizations
- Quickly develop a deep understanding of our products and how they can be leveraged to meet customer requirements
- Use Bloomreach tools and dashboards to demonstrate features to Customers and to provide high level overviews of functionalities available
More about this role
Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
As our products continue to evolve and our customer base grows,...
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