Bluefish is the AI marketing platform of choice for the Fortune 500. Gain visibility and control over your brand. Backed by NEA.
About the role
Bluefish is on the cutting edge of AI-powered SaaS, helping marketers understand AI marketing performance and optimization. We're looking for a sharp, customer-savvy Customer AI Analyst who’s passionate about data, skilled in prompt engineering, and fluent in helping clients get real results from AI tools. As a Customer AI Analyst, you’ll work closely with customers to ensure their accounts are configured for success from the start—optimizing for the best possible AI outcomes.
What they're looking for
- 2+ years of relevant experience in a customer-facing, data-focused role (e.g., technical account management, consulting, or analyst work) or demonstrable analytical experience within a SaaS company
- Experience in data analysis and optimization, ideally within a SaaS or AI-focused environment
- Strong ability to translate complex data into meaningful strategies and recommendations
- Familiarity with prompt engineering and large language model (LLM) behavior is a major plus
- Experience working with analytics tools (e.g., Excel, SQL, BI dashboards)
- Excellent communication and presentation skills—confident working with both technical and executive stakeholders
More about this role
Bluefish is on the cutting edge of AI-powered SaaS, helping marketers understand AI marketing performance and optimization. We're looking for a sharp, customer-savvy Customer AI Analyst who’s passionate about data, skilled in prompt engineering, and fluent in helping clients get real results from AI tools. As a Customer AI Analyst, you’ll work closely with customers to ensure their accounts are configured for success from the start—optimizing for the best possible AI outcomes. Your focus will be on turning data into insights, engineering effective prompts for large language models (LLMs), and collaborating directly with clients on regular deliverables. Think of this role as a blend of SEO analyst , AI prompt engineer , and strategic customer advisor .
- Account Setup & Optimization - Configure and optimize customer accounts to ensure the best foundation for AI performance. Interpret key data to improve setup and support ongoing AI optimization.
- LLM Prompt Optimization - Design, test, and refine prompts to get high-quality outputs from large language models—ensuring results align with customer goals and industry standards.
- Customer Engagement & Strategy - Serve as the primary...
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