Startups

Customer Success Team Lead- Digital Team

Brightedge · Cleveland, Ohio · On-site

← All jobs
About Brightedge

Backed by Battery and Insight.

About the role

What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.

What they're looking for

  • 3+ years in a client management and problem-solving role, with at least 1+ years of team management
  • A strong background in digital marketing, SEO, or analytics, ideally in a SaaS or tech environment
  • A proven track record of developing talent and building high-performing, customer-obsessed teams
  • Experience managing a book of client accounts - high volume preferred
  • Excellent communication and storytelling skills — you know how to tailor a message for executives, marketers, and technical teams alike
  • A curious, data-driven mindset and a passion for solving marketing problems through technology
More about this role

Shape the future of Search.

About BrightEdge

BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.

What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.

About the Role

Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and...

Read the full posting on Brightedge's site ↗

Customer Success Managers

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.