Start the new school year with one less thing to worry about. Brightwheel is the most trusted all-in-one childcare management platform for billing, communication, attendance, and more. Backed by Bessemer.
About the role
Own the performance of a unified Training & Enablement organization (~10–20 people) spanning Sales Enablement, Post-Sales Enablement, and Enablement Tech/Systems, reporting into Operations Define and execute an AI-first enablement strategy, embedding AI deeply into onboarding, ongoing coaching, certification, conversation intelligence, and knowledge delivery
What they're looking for
- 10+ years of combined go-to-market, operations, and/or enablement experience, including 5+ years leading enablement or training, in high-growth organizations
- 5+ years leading teams, including managing managers — ideally across more than one function (sales and post-sale)
- A track record of quantified results you personally drove (conversion improved, ramp time reduced, attainment improved, productivity or cost gains)
- Demonstrated ability to transform a function or system , not just maintain existing programs
- Applied AI/automation to redesign enablement workflows and improve speed, consistency, or cost (builder strongly preferred)
- Built or improved enablement systems, tooling, and measurement that scaled with business growth
More about this role
Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company , backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.
Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.
You are an operator at your core, you don't just design programs, you drive measurable outcomes and can prove it with numbers. You bring a strong AI-first mindset and are excited to fundamentally redesign how enablement works using AI, not just generate content faster. You have a track record of building and scaling enablement as a system, onboarding and ongoing, tied to revenue, productivity, and retention outcomes, and you think in systems, able to...
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