Start the new school year with one less thing to worry about. Brightwheel is the most trusted all-in-one childcare management platform for billing, communication, attendance, and more. Backed by Bessemer.
About the role
Lead the Sales Operations function for Brightwheel’s Expansion business — which covers our emerging product lines including curriculum, professional development, and financial products — managing a team of 2 to start Partner cross-functionally with Expansion business owners, Sales leadership, PDE, and Finance to define priorities, align on strategy, and translate analytical output into operational decisions.
What they're looking for
- 5–7 years of experience in SaaS Ops, RevOps, GTM Ops, or a comparable function, with at least 2 years directly managing 2+ people
- Strong analytical fluency and hands-on experience with Redshift, Snowflake, or equivalent data warehouse, comfortable with Sigma, Salesforce, and analytical tooling
- Demonstrated AI fluency: you've built end-to-end automated workflows, not just used AI to assist manual work. You should be able to describe something you've built that runs without you
- A track record of developing strong individual contributors — you build team systems, document institutional knowledge, and coach toward independence
- Program management chops: you've owned multi-stakeholder projects end-to-end — scoped them, managed the timeline, resolved blockers, and delivered. You don't need a PM to stay on track
- Executive communication skills: leads with a recommendation, defends it clearly, and adjusts based on feedback without losing the thread
More about this role
Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company , backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.
Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.
You’re an AI-native operator and people leader who builds strategy and executes against it. You have experience working with multiple products and many cross-functional partners — ideally including Sales, PDE, Finance, and other Ops functions — and you’re comfortable navigating the complexity that comes with selling multiple products into the same customer base.
You’ve built end-to-end automated workflows that run without you — not just used AI to...
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