Startups

Customer Success Manager

Bubble · NYC, New York · Remote

← All jobs
About Bubble

Build with AI when you want speed, edit visually when you want precision — design, database, logic, and privacy rules. Go from idea to launched app fast. Backed by Insight.

About the role

Own renewal health, executive relationships, and proactive churn risk for your accounts; carry GRR for your book Run onboarding (0–60 days): kickoff in week 1, a written success plan within 48 hours, and day-30/day-60 milestones, with TSM support in parallel

What they're looking for

  • 3+ years in customer success, account management, or a customer-facing commercial role
  • Experience managing renewals and contributing to retention or expansion outcomes
  • Strong relationship-building and executive communication skills
  • Analytical mindset, comfortable using product and account signals to prioritize
  • A customer-centric approach and the ability to thrive in a fast-paced environment
More about this role

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide.

Our Product

Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business.

You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just...

Read the full posting on Bubble's site ↗

Success

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.