BuildOps gives commercial contractors one place to run service and projects — with AI built in, not bolted on. See what's different. Backed by Founders Fund.
About the role
At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?
What they're looking for
- Executive Business Reviews: Build and present business reviews for rapidly growing customers, focused on driving value, adoption, and account expansion while building relationships with business owners
- Advocacy and Account Growth: Develop customer references and success stories while identifying referral and expansion opportunities
More about this role
At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?
As our Named Commercial Customer Success Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help shape and scale a critical customer segment for the company.
The successful candidate will be responsible for managing a portfolio of commercial customers, driving adoption and utilization of the platform in your accounts, executing defined success playbooks, and proactively identifying and addressing portfolio risk. Our engagement model blends digital-first and AI-driven touchpoints with meaningful human intervention, ensuring customers receive the right level of support at the right time. The ideal candidate is someone who works hard, demonstrates strong analytical thinking, and is passionate about driving measurable...
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