BuildOps gives commercial contractors one place to run service and projects — with AI built in, not bolted on. See what's different. Backed by Founders Fund.
About the role
At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?
What they're looking for
- Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment
- Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)
- Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution, influences without authority and aligns diverse stakeholders around a shared vision
- Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs
- 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team
- Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)
More about this role
At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?
This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.
As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and...
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