Backed by Index.
About the role
As the Staff Product Manager for the Platform team, you'll own clear OKRs around service adoption, MAU for common components, and service reliability. You'll work backwards from those outcomes to roadmap to execution, partnering with a world-class Platform engineering team. You'll collaborate deeply with application teams, pattern-match their needs into platform investments, and work with GTM to ensure what you build gets adopted and loved - by internal teams and external customers alike.
What they're looking for
- Own definition, execution, and delivery for your product area - writing high-quality PRDs, grooming backlogs, and planning sprints with the rigor and clarity that enable high-velocity engineering teams
- Collaborate deeply with application teams to understand their needs, and exhibit strong pattern-matching to translate those into a prioritized platform roadmap
- Partner with the Engineering Director for Platform to understand requirements around scale, reliability, and developer productivity - and sequence those investments thoughtfully on the quarterly plan
- Work tirelessly to understand customers deeply - lenders, portfolio managers, owners, developers, and contractors - identifying problems and inventing solutions they may not yet be able to envision for themselves
- Define success metrics and OKRs for the Platform team, prioritize the roadmap ruthlessly based on your success definition and the evidence in front of you
- Drive zero-to-one product efforts from initial customer discovery through design, delivery, and iteration - navigating ambiguity with judgment rather than waiting for certainty
More about this role
Built's Mission: Connect and simplify doing business in real estate.
Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges. Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at getbuilt.com .
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Built is hiring a Staff Product Manager for our Platform team. The workflows that govern the movement of capital across lenders, developers, contractors, and subcontractors share a common structure - and the Platform team owns the foundations that make all of them work. That means shared components like Approvals and Custom Workflows; core technical services like authentication and authorization, files, comments, and notifications; and the external and internal API ecosystem that connects it all. The Platform team is also responsible for service reliability,...
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