Backed by Insight.
About the role
Serve as the trusted advisor to Bynder customers, providing strategic direction, thought leadership, and best-practice guidance to align their business objectives with an evolving DAM deployment. Drive value and measurable business outcomes aligned to corporate strategic objectives, by ensuring customers realize value, achieve ROI, and deliver exceptional content experiences to user communities and the omnichannel.
What they're looking for
- 7+ years of experience in customer success, account management, or a sales-related field, managing complex enterprise SaaS marketing technology accounts
- 5+ years in enterprise SaaS within the DAM or MarTech industry , demonstrating technical aptitude and a deep working knowledge of the DAM ecosystem and its integration points (CMS, PIM, eCommerce, and Creative Tools)
- Exceptional business acumen and commercial skills This includes successfully conducting effective discovery, managing complex customer objections, quantifying value and outcomes, commercial negotiations, and navigating strategic account roadblocks
- Proven experience managing high-value, complex customer deployments and building influential relationships with multiple stakeholders at the Director, VP and C-level
- Strong customer storytelling to demonstrate value, inspire stakeholders, and elevate strategic and executive-level conversations
- Experience managing the end-to-end renewal cycle for high-value accounts, including strategy, proposal creation, and procurement engagement
More about this role
At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact.
In an era of exploding content volume and complexity, the world’s most iconic brands, including Spotify, Campari, and Lacoste , trust Bynder as their single source of truth for creative content . Our industry-leading DAM platform serves as the strategic engine for brand governance and control.
We are leading the shift from management to AI-powered content orchestration . By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity. We turn creative content into intelligent assets that accelerate personalization and drive measurable business outcomes.
Ready to grow your career by helping the world’s leading brands deliver exceptional content experiences? Join our global team of 600+ ‘Byndies’ and help 4,000+ organizations work smarter with their content. Explore this opportunity and apply now to join our team.
Bynder is seeking an experienced and highly motivated Enterprise Customer...
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