Cadence delivers remote patient monitoring and chronic disease management that improves outcomes and reduces cost at scale. Intelligent senior care that works better by working ahead. Backed by General Catalyst.
About the role
As an integral member of the HSV Customer Support Team, you will work with our customers and field AE teams and R&D groups to provide technical support for our Palladium, Protium and Virtual Protocol (PDAPP) products. You will enjoy the experience and challenge in working with a broad spectrum of designs and customers.
What they're looking for
- Requires a BS-EE/CE (MS-EE/CE preferred) with a minimum of 5 years experience in design and/or verification of complex digital designs, or Applications engineering/technical support role
- Strong knowledge of design debug techniques and a strong understanding in logic design
- Knowledgeable in verification methodologies for complex EDA environments
- Proficiency in HDL language like Verilog, System Verilog and VHDL. Ability to create test cases to replicate customer issues quickly
- Proficiency in Unix/Linux scripting languages (ksh/bash/csh)
- Proficiency in PCIe, USB and Ethernet protocol
More about this role
As an integral member of the HSV Customer Support Team, you will work with our customers and field AE teams and R&D groups to provide technical support for our Palladium, Protium and Virtual Protocol (PDAPP) products. You will enjoy the experience and challenge in working with a broad spectrum of designs and customers.
- Taking ownership and quickly drive to resolution product issues reported by field AEs and customers.
- Debug customer reported failures, produce test cases to replicate failure and log issues with HSV R&D teams.
- Recommend potential workaround or application level solutions to customers when necessary.
- Test R&D fixes/patches.
- Work with customer and internal groups to spec out enhancement requests.
- Testing new product features for future s/w releases or h/w platform, including participation in internal beta activities.
- Requires a BS-EE/CE (MS-EE/CE preferred) with a minimum of 5 years experience in design and/or verification of complex digital designs, or Applications engineering/technical support role.
- Strong knowledge of design debug techniques and a strong understanding in logic design.
- Knowledgeable in verification methodologies for complex EDA...
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