Campfire is the AI-native ERP built for lean finance teams. Automate reconciliations, close faster, and scale revenue without adding headcount. Backed by Accel, Y Combinator and Techstars.
About the role
We're looking for a Head of Implementations to own and scale our customer onboarding function. You'll lead a team of Implementation Managers, own the methodology that gets customers live on Campfire quickly, and serve as the connective tissue between Sales, Product, and Customer Success.
What they're looking for
- 10+ years of experience in accounting, finance, or ERP implementation, with meaningful time in a client-facing or professional services role
- Demonstrated experience leading and managing implementation or solutions teams, including hiring and developing talent
- Hands-on experience implementing accounting or ERP platforms (e.g., NetSuite, Sage Intacct, Workday, QuickBooks, SAP, or similar) — you should be comfortable discussing chart of accounts design, close processes, revenue recognition, and data migration
- Deep accounting fluency, you can credibly advise CFOs and Controllers on how to structure their accounting workflows in Campfire
- Strong project management instincts — you stay on top of timelines, proactively surface risk, and keep customers and internal stakeholders aligned
- Excellent communicator, able to build trust quickly with customers and collaborate effectively across product, engineering, and go-to-market teams
More about this role
Campfire is the AI-native ERP for high-growth mid-market companies. We automate the work that slows finance teams down — transaction categorization, bank reconciliation, revenue recognition, and reporting — so they can stop building spreadsheets and start driving the business. Our platform includes Core Accounting, Revenue Automation, Ember AI, and our Accounting Intelligence foundation model.
We're looking for a Head of Implementations to own and scale our customer onboarding function. You'll lead a team of Implementation Managers, own the methodology that gets customers live on Campfire quickly, and serve as the connective tissue between Sales, Product, and Customer Success.
Hire, develop, and retain a team of Implementation Managers across a range of experience levels
Set performance standards, run structured 1:1s, and create clear career paths within the implementation function
Build a culture of accountability and continuous improvement on your team
Own Campfire's implementation methodology end-to-end: kickoff, configuration, data migration, user training, go-live, and handoff to Customer Success
Develop and maintain implementation playbooks, templates, and documentation so...
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