Candid Health is your source of truth for revenue cycle management—track claims end-to-end, automate fixes, unlock insights, and scale digital health payments. Backed by Y Combinator.
About the role
Candid Health is hiring multiple New Graduate Customer Strategy & Operations team members to join our team in 2027. This is a new grad role — we're looking for sharp, driven people coming out of top undergraduate programs who want real ownership over real outcomes from day one.
What they're looking for
- You are graduating either fall 2026 or Spring 2027 (or recently graduated) with a Bachelor's degree from a top undergraduate program
- You have a track record of owning outcomes, not just completing assignments: in internships, research, clubs, athletics, your own business, or food service work
- You're analytical: you are excited about data and drawing insights from data
- You're a builder: when you see a broken process, your instinct is to fix the system, not work around it
- You communicate clearly and concisely in writing, on calls, and in a room full of people who know more than you
- You're coachable: you actively seek feedback, are introspective, and make changes
More about this role
Hi, I'm Al and I lead Customer Operations at Candid. As a team, we’re primarily responsible for delivering valuable outcomes with and for our customers. Prior to Candid, I led teams at McKinsey & Co for 5 years, based in both NYC and Sydney, Australia. I started my career as an M&A lawyer at Allens, a top Australian law firm.
We’re hiring for outstanding folks on my team, and I want to tell you a bit about how we think about this role, because it's different from what you'll find at most companies - and that difference is very intentional.
At Candid, our model is one where a single, empowered individual is responsible for delivering outcomes with and for customers. Our internal name for this role is “Valkyrie” and it originally evolved out of necessity. In the early days of Candid, as with many startups, it was impossible to have separate people owning all the things required to help customers win; one person had to integrate across all of it. What we found is that this isn’t just a startup constraint - it is an incredibly effective way to organize ourselves. A single, empowered owner who can move fluidly across functional boundaries will outperform a team of specialists nearly...
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