Candid Health is your source of truth for revenue cycle management—track claims end-to-end, automate fixes, unlock insights, and scale digital health payments. Backed by Y Combinator.
About the role
The Revenue Cycle Management (RCM) Lead is a senior leader responsible for overseeing the full spectrum of revenue cycle operations across Candid Health's portfolio of clients. This role drives enterprise-wide financial performance, and operational excellence in billing, denial management & prevention, reconciliation, and payer relations. This senior leader is responsible for day-to-day management of the Candid RCM team, including being hands-on alongside billers.
What they're looking for
- You have 8-12+ years of medical billing experience, including at least 2-3 years of experience building and leading large, high-performing teams to deliver key business outcomes in complex, dynamic environments
- Experience managing both onshore and offshore teams is preferred
- You have a strong track record of driving revenue outcomes & efficiencies for RCM functions
- You have strong analytical skills - you have a learning and investigative mindset and value those mindsets in others
- You are capable of rolling up your sleeves at an operational and tactical level to drive results alongside your team
- You approach RCM preventatively vs reactively - you have a mindset of using technology to prevent denials/rejections upstream
More about this role
The Revenue Cycle Management (RCM) Lead is a senior leader responsible for overseeing the full spectrum of revenue cycle operations across Candid Health's portfolio of clients. This role drives enterprise-wide financial performance, and operational excellence in billing, denial management & prevention, reconciliation, and payer relations. This senior leader is responsible for day-to-day management of the Candid RCM team, including being hands-on alongside billers. This person will also own cross-functional initiatives to optimize revenue cycle workflows, enhance data transparency, and support scalable growth aligned with Candid Health’s evolving business needs. This role will also represent Candid Health externally with customers, partners, payers, and internally as a mentor and leader of high-performing teams.
Hire, manage and lead high-performing onshore and offshore teams, responsible for delivering strong revenue cycle operations within billing, EDI, denial management, and payment posting for Candid’s portfolio of customers.
Drive RCM KPIs and outcomes by getting into the details on specific claim-level and claim cohort level issues alongside Billers and Billing Leads (This...
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