Backed by 500 Global.
About the role
At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions.
What they're looking for
- 5+ years of relevant experience
- BS in engineering field preferred but not required
- Must have hands-on approach
- Ability to read electrical schematic and mechanical drawings
- Excellent verbal and written communication skills
- Strong troubleshooting skills with mechanical/electrical systems
More about this role
At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions.
Help us change the world and we will help you change yours.
The support team works to ensure that customers love us and love our products. We are accountable for customers’ success and positive experience with Carbon3D. Field Service Engineers work with our Service and Engineering teams to address issues at customer sites. This role reports to the Field Service Engineering Manager.
This role is not eligible for current Visa sponsorship or transfer.
- Frequent travel 75-90% to perform onsite equipment installs, maintenance, and upgrades
- Familiarizing customer of product usage and care
- Develop processes and documentation for standard service actions
- Recognize trends and patterns in field failures and feedback to the...
Browse similar: AI jobs · AI startup jobs · Startup jobs · Remote jobs