Cargomatic solves local freight with a marketplace of more than 22,000 professional drivers. We meet the needs of every supply chain. Backed by SoftBank VF.
About the role
Cargomatic has been recognized as a Built In Best Places to Work in 2023, 2024, and 2025, reflecting our people-first culture and commitment to employee growth, success, and well-being.
What they're looking for
- Bachelor’s degree strongly preferred
- 3–5 years of experience in transportation and/or logistics
- Strong customer support and customer satisfaction experience
- Excellent written and verbal communication skills
- Ability to think on your feet and solve problems analytically
- Comfort working in a fast-changing environment with shifting priorities
More about this role
About Cargomatic
Founded in 2013, Cargomatic is revolutionizing the transportation industry by powering local freight through the first and largest digital marketplace for local trucking. Our proprietary, AI-enabled platform uses real-time location data to match available cargo space and drivers with shippers who need freight moved—creating capacity on demand.
Cargomatic has been recognized as a Built In Best Places to Work in 2023, 2024, and 2025, reflecting our people-first culture and commitment to employee growth, success, and well-being.
At Cargomatic, we solve complex, real-world logistics challenges through collaboration, curiosity, and innovation. Employees at every level are empowered to thrive, support one another, and make a meaningful impact. Learn more at www.cargomatic.com .
About the Role
Cargomatic is seeking a Customer Success Specialist to join our team in Long Beach, CA . In this role, you will collaborate across the Cargomatic network to ensure shipment operations run smoothly for our most complex customers. You’ll serve as a primary point of contact, manage day-to-day operations, and help drive customer satisfaction through proactive problem solving and clear...
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