Open the door to fertility care for every employee. Reduce healthcare costs and drive healthier outcomes with Carrot's global fertility benefits. Backed by Y Combinator.
About the role
Every renewed partnership and every increase in member engagement means more people can access fertility and family-building care at scale. This role sits at the center of that impact, connecting customer outcomes in the payer market to Carrot's mission of providing care for everyone, everywhere. Throughout the process, we will share additional context about the team, business priorities, customer landscape, and what success looks like in this role.
What they're looking for
- Existing relationships within national or regional health plans
- Familiarity with payer operations such as clinical program integration, network strategy, or utilization and outcomes reporting
- Experience with Salesforce or another CRM, managing tasks efficiently in a dynamic environment
- Strong analytical, writing, and communication skills with sharp attention to detail
- Comfort navigating ambiguity in a growing segment, highly organized, diligent, and self-motivated
- Willingness to travel for customer meetings and industry conferences
More about this role
Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide.
Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com .
The Opportunity 🚀
Carrot is seeking a Customer Success Executive to support customers in our Health Plans segment, one...
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