Open the door to fertility care for every employee. Reduce healthcare costs and drive healthier outcomes with Carrot's global fertility benefits. Backed by Y Combinator.
About the role
The G&E team is responsible for delivering Carrot's benefit offerings into timely, personalized communication programs that help members take action and this role sits at the center of that work. As Carrot continues to expand into new health journeys and programs, the G&E member engagement & lifecycle team needs to grow with it. This role is built for someone who wants to own meaningful programs end-to-end and build new ones from the ground up - not just maintain a steady state.
What they're looking for
- A Bachelor’s Degree
- 7-10 years of professional experience in lifecycle, engagement, or other marketing roles - preferably in B2C health benefits, wellness, or regulated consumer tech
- Data and results-driven: You’re analytical, can develop performance hypotheses, measure results with statistical judgment, and communicate findings to stakeholders in a way that influences strategy
- Excellent cross-functional collaboration skills: you've led projects across Marketing Operations, Content, Data, Product, and Customer Success, and communicate clearly and proactively throughout
- Known by stakeholders and colleagues for out-of-this-world attention to detail, catching details and mitigating risk
- Hands-on experience executing email campaigns, journey flows, audience segments, or dynamic content in CRM or email platforms
More about this role
Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide.
Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com .
The Opportunity 🚀
We're looking for a strategic, detail-oriented, analytically-minded Senior Member Engagement Manager,...
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