Cart.com is the leading unified commerce and logistics solutions provider, enabling B2C and B2B companies from discovery to delivery.
About the role
As the Senior Site Director of Operations , you will lead all aspects of operational excellence at Cart.com’s fulfillment centers, ensuring efficiency, safety, and scalability to meet growing business demands. Reporting to the Regional Director of Fulfillment Services, you will oversee a team of managers and supervisors, develop and implement strategic plans, and optimize processes to ensure exceptional service levels.
What they're looking for
- You are a visionary leader with a strong ability to set strategic goals and align operational activities to achieve them
- You have deep expertise in fulfillment center operations, logistics, and supply chain management
- You excel at building and leading high-performing teams, fostering collaboration, and driving accountability
- You have strong analytical skills and can leverage data to drive decisions, monitor performance, and identify improvement opportunities
- You are well-versed in safety and compliance standards, including OSHA regulations, and have a proven track record of maintaining safe operations
- You are skilled in managing complex budgets and implementing cost-saving measures while maintaining operational quality
More about this role
We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are.
We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.
6,000+ customers worldwide
1,600+ employees globally
14 warehouses nationwide, totaling over 8 million square feet of space
Our software lists $10+ trillion in product value across channels
Our digital and physical operations support $8+ billion in Gross Merchandise...
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