Integrate real-time text-to-speech with Sonic-3.6, Cartesia. Backed by General Catalyst, Index and Kleiner Perkins.
About the role
We are looking for a Product and Research Operations Manager to design, scale, and operate Cartesia's global scaled evaluation workforce. This role sits at the intersection of product operations, data operations, and vendor management, and directly impacts model quality and customer outcomes. You will own the end-to-end workforce system: hiring pipelines, vendor strategy, workforce planning, quality control, and operational performance.
What they're looking for
- 6+ years in operations, workforce management, or data annotation systems
- Experience managing large contractor or vendor-based workforces
- Proven ability to scale operations from zero to production
- Systems thinking with the ability to design scalable operational frameworks
- Strong analytical skills with comfort around metrics like inter-rater reliability, precision, and throughput
- Ability to execute quickly under ambiguity with close attention to quality and edge cases
More about this role
Our mission is to architect AI that learns from and interacts with the world like humans do.
We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.
We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI.
We are looking for a Product and Research Operations Manager to design, scale, and operate Cartesia's global scaled evaluation workforce. This role sits at the intersection of product operations, data operations, and vendor management, and directly impacts model quality and customer outcomes. You will own the end-to-end workforce system: hiring...
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