Backed by Accel.
About the role
As Services Manager, you will lead, guide and develop a team of 10+ Consultants and Project Managers. You are responsible for driving successful deployments of the Celonis technology across our customers in various industry clusters across North America. This includes to drive services sales cycles, incl. project scoping and service proposal creation, and ensure strong customer engagement management.
What they're looking for
- 7+ years of experience in delivering high complex projects as a Program Manager or Program Director
- Proven leadership experience either directly managing or indirectly leading teams focused on BI/analytics project
- Proven track record of leading complex transformational customer programs
- Good understanding of the implementation of Celonis products, at a level required to lead and direct Celonis Consultants and Project Managers
- Experience in managing professional services teams, preferably in enterprise SaaS companies
- Experience of building relationships with sales teams, involvement in deals
More about this role
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.
As Services Manager, you will lead, guide and develop a team of 10+ Consultants and Project Managers. You are responsible for driving successful deployments of the Celonis technology across our customers in various industry clusters across North America. This includes to drive services sales cycles, incl. project scoping and service proposal creation, and ensure strong customer engagement management.
You will partner cross-functionally to support...
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